PRIVACY
POLICY

This privacy policy explains how Major Custom Computing ("we", "Mat", "us") collects, uses and protects any information you provide when using this website or contacting us.

We are committed to ensuring that your privacy is protected. We will only use information you provide in accordance with this policy.

Who We Are

Business name: Major Custom Computing
Owner: Mat
Location: Chester, Cheshire, CH4
Email: major-customs@outlook.com
Phone: 07961 584258

What Information We Collect

Information you provide directly

When you use the contact form on this website, we collect:

• Your name
• Your email address
• Your phone number (optional)
• The service you are enquiring about
• Your message

Information collected automatically

When you visit this website, standard web server logs may record:

• Your IP address
• Browser type and version
• Pages visited and time of visit
• Referring website

This information is used for security and to understand how the site is used. It is not linked to personally identifiable information.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry about a repair or build
• Arrange a drop-off or callback where requested
• Provide you with a quote or advice

We do not use your information for marketing purposes, and we do not share it with any third parties except as described below.

Contact Form - Formspree

Our contact form is processed by Formspree (formspree.io), a third-party form handling service. When you submit the contact form, your data is transmitted to Formspree's servers and forwarded to our email address.

Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

We do not store contact form submissions on this website's database.

Cookies

This website uses cookies to function correctly. These include:

• WordPress session cookies - used for basic site functionality
• No tracking or advertising cookies are used on this site

You can control cookie settings through your browser. Disabling cookies may affect how the website functions.

Data Retention

Enquiries sent via the contact form are retained in our email inbox only for as long as necessary to respond and fulfil the service requested. We do not retain personal data indefinitely.

Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

Data Security

We take reasonable precautions to protect your information. This website is served over HTTPS (SSL encrypted). Email communications are handled via standard secure email.

No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Third Party Links

This website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the site constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch: